PhantomBypass
Get Access
FeaturesProductsReviewsFAQGet Access

Legal

Refund Policy

We sell instant digital goods, so most purchases are non-refundable. But if something is genuinely wrong — a payment issue, a delivery problem, or an error on our side — we'll make it right. Here's exactly how it works.

Last updated — 2026

01

Digital Products Are Non-Refundable

  • All Phantom Bypass products — licenses, loaders, and accounts — are digital goods delivered instantly after payment.
  • Because access is granted immediately and cannot be revoked after use, purchases are generally non-refundable.
  • By completing a purchase you confirm that you understand and accept this policy.
02

When We Can Help

  • If you have a payment issue, such as being charged twice or the payment failing on our end, we will review your case.
  • If a product you purchased is not working due to a service-wide outage or an issue on our side, we will review your case.
  • Access problems, account delivery issues, or mistakes on our part are always worth opening a ticket about.
03

The Review Process

  • Every request is reviewed by staff on a case-by-case basis with your order details.
  • Include your order ID and a clear description of the issue when contacting us.
  • Approved refunds are returned using the original payment method where possible.
  • Staff decisions on refunds are final.
04

Account Purchases

  • Accounts are delivered exactly as described at the time of purchase.
  • If an account is not as advertised or has an issue at delivery, contact support with your order details.
  • Issues that arise after the account has been modified or transferred are not covered.
05

Chargebacks & Disputes

  • Please contact us before filing a chargeback or payment dispute — most issues can be resolved quickly.
  • Filing a chargeback without contacting us first may result in the permanent termination of your account.
  • Fraudulent disputes may also result in a ban from our services.
06

How to Request a Review

  • Open a support ticket on our Discord server and select the refund category.
  • Provide your order ID, the product purchased, and a short explanation of the issue.
  • Our team will respond within a reasonable time and walk you through the outcome.

Need to request a review or talk to support? Open a ticket on our Discord with your order details and we'll take care of it.

Open a Support Ticket